FAQ

We process and dispatch your olive oil as soon as possible via bpost. Typically, delivery takes 1 to 2 business days depending on your location.
For further details, please visit the Shipping & Returns page

Once we have shipped your order we'll send you an email with a tracking link. If you don't see our emails, be sure to check your spam folder. 

If you need to update your shipping address after placing an order, please reach out to us as soon as possible via email or contact form. We can accommodate address changes as long as your order has not yet been packed.

Please contact us via email or through our contact form as soon as possible if you would like to make changes to your order. Please note that this is only possible if your order has not yet been packed. Keep in mind that changing your order may result in a delay in delivery.

Currently we ship only in Belgium or Netherlands. However, if you are interested in delivery to a neighboring country, please contact us.

You have the right to cancel your order within 14 days of receiving it.
For further details, please visit the Shipping & Returns page