Privacy policy
OliGranados, a sole proprietorship registered at Celestijnenlaan 35/302, 3001 Heverlee, Belgium, and listed with the Crossroads Bank for Enterprises under number 1007085870, is responsible for managing the data we collect about you. This includes any information gathered in relation to the services provided by OliGranados
Collection of Data
OliGranados collects data when you browse the website, sign up for the newsletter, purchase a product, or contact us via the contact form.
The data we collect includes: your personal details such as surname, first name, email, postal address for delivery. Navigational data including connection logs, IP address, connection schedules, browsing history, hardware and browser used, and demographic information. Sales history and order information including dates, products, and quantities ordered.
Data exchanges can occur between OliGranados and social networks. If you prefer to avoid such exchanges, we recommend disconnecting from social networks before visiting our website.
Processing and Usage of Data
OliGranados can use your data for the following purposes: managing your orders, providing a personalized browsing experience, sending relevant promotions and newsletters, gathering statistics and global navigation data, optimizing the relevance of our online promotional messages.
Sharing Data
OliGranados commits to never selling or renting your data or providing access to it without your prior consent, except when required by law (e.g., legal obligations, responding to tax authorities, fraud prevention, defending rights, etc.). We share this data, primarily in anonymized form (except for shipping purposes to ensure proper delivery of your orders), with partners subject with the European General Data Protection Regulation.
We only share this information with essential partners for third-party service provision and the purposes outlined in this privacy policy: Google AdWords and Google Analytics (refer to their privacy policy here), Stripe (refer to their privacy policy here), bpost (refer to their privacy policy here)
Data Retention and your Rights
The data will be retained for the duration necessary to fulfill the purpose for which it was collected. Consequently, if required, the data will be retained until the end of the period established by law.
All personal data voluntarily provided to us will be processed until you request its deletion. In accordance with the law, you have the right to access, rectify, and delete personal data concerning you (unless such data are necessary for the performance of our contract, compliance with legal obligations, or the establishment or exercise of our rights).
You may exercise your rights by contacting us by email: info@oligranados.be
Cookies
What are cookies?
How do we use cookies?
We use cookies to: enhance your browsing experience by retaining your preferences, personalize the content and advertisements you see, analyze our website traffic and usage patterns, and support our marketing efforts by measuring the effectiveness of our campaigns.
Third-Party Cookies
In addition to the cookies we deliver through our website, certain third parties may deliver cookies to you for a variety of reasons. For example, we use Google Analytics to help analyze where visitors go and what they do while visiting our website. We also use third-party advertising cookies to present you with opportunities to purchase OliGranados products on other websites.
Google Analytics and Google AdWords: If you want to manage the third-party cookies placed on your device, you need to visit the respective third party's website to understand how to control their cookies. For more detailed information about these third-party cookies, please see their respective privacy and cookies policies.
Your choices regarding cookies
You have the right to decide whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to reject cookies if you prefer. This may prevent you from taking full advantage of the website.